Monday, 4 September 2017

What Stories Make Engaging Content for your Website?

As providers of website development in San Antonio, Quacito LLC has seen many great websites and developed them. We have seen it all, whether it is a website selling products or one that offers services. The thing that we have noticed is that many websites go through great developers and adapt various exquisite trends but fail when it comes to the content of the website.

website development in San Antonio

As we offer website development in San Antonio, along with the content of the site, we know what is imperative to be there and what is not. Therefore, this blog would tell you the stories that the visitors of your websites want to read.

Have a look:

1. The story of your existing customers
More than anything on your website, your potential customers want to know how your existing customers feel about you. The great part about sharing your customer’s story these days is that you can do it very creatively. Many websites have started showing it in the form of videos of the happy customers talking about their experience. You could also have written testimonials of your customers. This makes the potential customers empathize and influenced.

2. The story of your enterprise
The journey of your company is imperative to be shared with the visitors of your website. After all, to know about you they need to know where you came from and what you went through to be standing where you are right now. Many customers are positively influenced by the inspiring journeys that company’s go through. It talks a lot about your potential of handling various problems and gives your readers an insight into your innovative capabilities and commitment to your work.

3. The story of YOU
This is a story that should be heart touching. It is the most important story of all, the story of YOU. This is the story that would help the potential customers to connect with you on a deeper level. After knowing all about your company, they would be extremely curious to know about the person behind the whole idea. Of course, the way this story is written matters a lot. The writing style of the story should not be a flaunting one but a sharing one. It could start from the very beginning where you could tell about the inception of the idea as well.

For great website development in San Antonio , get in touch with us today!

Monday, 28 December 2015

GOGETQUALITY VIDEO REVIEW

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GOGETQUALITY VIDEO REVIEW
REVIEW STEPS 1-7 TO IMPROVE CUSTOMER RETENTION
Step 1: Pre-Notification Adds Security
Yes, mystery novels are enjoyable, but do customers really want a mystery when it comes to a technician servicing their home...
Step 2: Text Notification
The days of a face-to-face greeting for every customer and every service are over. Nowadays, outside only services make up 80% of work orders and this creates a problem...
Step 3: Before & After Photos, Personalized Voice Memo
For decades customers would observe technicians servicing their homes, crawling under their decks and sifting through their backyard...
Step 4: Receipt of Service & Customer Feedback
With more and more surveys being sent from multiple industries, surveys are becoming part of the daily marketing noise. So the question is...
Step 5: How to Handle Negative Feedback
Warren Buffett once said, "It takes 20 years to build a reputation and five minutes to ruin it."When negative feedback is received, it...
Step 6: How to Handle Positive Feedback
Everyone in the service industry knows the question, "Would you refer us to your friends and family?" This question is by far the most...
Step 7: Instant Trending Reports
Trending Report give your management team the ability to measure all technician and customer metrics. Want to analyze the total number of service emails sent and how many customer...

Best Regards,

Nitesh Jain, CEO
Office: (210) 695-0795
Cell: (210) 639-5703
Helping achieve one dream at a time


Learn more about our applications:
"I never thought we could generate more than 15,000 quality technician leads, with over a 50% conversion rate to scheduled appointments... Thanks to Quacito, our processes of handling customer leads, calculating quotes and estimates for customers has been made much easier because of LeadNow and other Quacito systems." - Bobby Jenkins, President, ABC Home & Commercial Services

"In the past, our top month of response was 258 surveys after completing 15,000 services... Within three weeks of using GoGetQuality by Quacito, our results exceed over 1000 surveys" - Vicki Pine, Executive Director of Administrative Services, Swingle Lawn, Tree & Landscape Care

Tuesday, 22 December 2015

Don't Review Sales Alone

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DON'T REVIEW SALES ALONE. TRENDING REPORTS GIVE AN IN-DEPTH ANALYSIS OF TECHNICIANS, CUSTOMERS & MORE

Trending Reports give your management team the ability to measure all technician and customer metrics. Want to analyze the total number of service emails sent and how many customer feedback requests were completed per technician? Why not take it a step further and analyze which technicians had the most positive and negative customer feedback responses? All of this and more can be done in a matter of seconds.

Each week technicians should receive a summary report for the prior week, which includes their average customer score and the company's average customer score. This process creates training opportunities for the management team to pull technicians aside and praise their higher than average numbers or retrain technicians with lower than average numbers.

There are many ways to create Trending Reports; some are tedious while others are easy. Using GoGetQuality, we've made the process very simple. Once the data is received from the technician and/or the customer, the entire process is a click away.

Whether you use GoGetQuality or another Trending Report system, we would highly recommend you use the following fields for best practices:

  • In-depth Analysis of Technicians & Customers
  • Predefined Reports & Customization
  • Ability to Export to Excel

Best Regards,

Nitesh Jain, CEO
Office: (210) 695-0795
Cell: (210) 639-5703

Helping achieve one dream at a time

Learn more about our applications:
"I never thought we could generate more than 15,000 quality technician leads, with over a 50% conversion rate to scheduled appointments... Thanks to Quacito, our processes of handling customer leads, calculating quotes and estimates for customers has been made much easier because of LeadNow and other Quacito systems." - Bobby Jenkins, President, ABC Home & Commercial Services

"In the past, our top month of response was 258 surveys after completing 15,000 services... Within three weeks of using GoGetQuality by Quacito, our results exceed over 1000 surveys" - Vicki Pine, Executive Director of Administrative Services, Swingle Lawn, Tree & Landscape Care