Don't Review Sales Alone

DON'T REVIEW SALES ALONE. TRENDING REPORTS GIVE AN IN-DEPTH ANALYSIS OF TECHNICIANS, CUSTOMERS & MORE Trending Reports give your management team the ability to measure all technician and customer metrics. Want to analyze the total number of service emails sent and how many customer feedback requests were completed per technician? Why not take it a step further and analyze which technicians had the most positive and negative customer feedback responses? All of this and more can be done in a matter of seconds. Each week technicians should receive a summary report for the prior week, which includes their average customer score and the company's average customer score. This process creates training opportunities for the management team to pull technicians aside and praise their higher than average numbers or retrain technicians with lower than average numbers. There are many ways to create Trending Reports; some are tedious while others are easy. Using GoGetQuality, we've made the process very simple. Once the data is received from the technician and/or the customer, the entire process is a click away. Whether you use GoGetQuality or another Trending Report system, we would highly recommend you use the following fields for best practices: In-depth Analysis of Technicians & Customers Predefined Reports & Customization Ability to Export to Excel Best Regards, Nitesh Jain, CEO Office: (210) 695-0795 Cell: (210) 639-5703 Quacito.com Nitesh@quacito.com Friend me on Facebook Connect with me on LinkedIn Helping achieve one dream at a time Learn more about our applications: MyLeadNow.com | GoGetQuality.com "I never thought we could generate more than 15,000 quality technician leads, with over a 50% conversion rate to scheduled appointments... Thanks to Quacito, our processes of handling customer leads, calculating quotes and estimates for customers has been made much easier because of LeadNow and other Quacito systems." - Bobby Jenkins, President, ABC Home & Commercial Services "In the past, our top month of response was 258 surveys after completing 15,000 services... Within three weeks of using GoGetQuality by Quacito, our results exceed over 1000 surveys" - Vicki Pine, Executive Director of Administrative Services, Swingle Lawn, Tree & Landscape Care