Strengthen Customer Trust With Virtual Service

DON'T LOSE TRUST AS YOU LOSE FACE TIME. STRENGTHEN IT WITH VIRTUAL SERVICE: BEFORE & AFTER PHOTOS AND A VOICE MEMO. For decades customers would observe technicians servicing their homes, crawling under their decks and sifting through their backyard sandbox; all for the prevention of pest activity. Today, we're still performing the services, but we're losing customer involvement. According to our research, when technicians provide face-to-face services, the customer retention rate is 80%. This number reduces dramatically when the customer is not home and is left with information they can't read or understand. When good and clear information is provided to the customer; such as before & after photos and a personalized voice memo -- Virtual Service -- the customer retention rate is almost equal to face-to-face services. Virtual Service also creates an opportunity for the technician to showcase his experience, skill-sets and personality. There are many ways to create a Virtual Service Application; most are custom built & expensive. Using GoGetQuality, we've made the process very simple. Using the technician's Virtual Service display you can take Before & After Photos, and a Personalized Voice Memo with the click of a button. Whether you use GoGetQuality or another Virtual Service Application we would highly recommend you use the following fields for best practices: Before & After Photo Personalized Voice Memo Email or Text Option Best Regards, Nitesh Jain, CEO Office: (210) 695-0795 Cell: (210) 639-5703 Quacito.com Nitesh@quacito.com Friend me on Facebook Connect with me on LinkedIn Helping achieve one dream at a time Learn more about our applications: MyLeadNow.com | GoGetQuality.com "I never thought we could generate more than 15,000 quality technician leads, with over a 50% conversion rate to scheduled appointments. Thanks to Quacito, our processes of handling customer leads, calculating quotes and estimates for customers has been made much easier because of LeadNow and other Quacito systems.- Bobby Jenkins, President, ABC Home & Commercial Services "In the past, our top month of response was 258 surveys after completing 15,000 services... Within three weeks of using GoGetQuality by Quacito, our results exceed over 1000 surveys" - Vicki Pine, Executive Director of Administrative Services, Swingle Lawn, Tree & Landscape Care